Visitor information
Opening hours
Dates of opening:
Usually open 2nd and 4th Sunday each month (see Museum Calendar for all dates of opening).
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Hours of opening:
10:00 to 16:00 (10 am to 4 pm)
Train times:
10:30, 11:30, 12:30, 13:30, 14:30 and 15:15
Buy tickets online (see below), select the train/tram ride you want -- it is identified on your ticket(s) by the Train Number and Departure Time. Please ensure you arrive at least 30 minutes prior to the specified departure time of your train.
We recommend you allow a minimum of 1.5 hours, to gain maximum value for your visit.
Admission prices (effective January 2023)
Single visit
Includes — Museum Admission and unlimited rides:
Adults: $18
Concession: $15 **
Children (aged 4-17 incl): $12
Infants (under 4): FREE
Family: $55 (includes: 2 Adults & 2 Children)
** Students over 17: Identification Cards are required to claim the concession rate otherwise a full Adult admission price applies.
(Note: The above prices are subject to change without notice).
Annual pass
Adults: $45
Concession: $37.50 **
Children (aged 4-17 incl): $30
Infants (under 4): FREE
Family: $137.50 (includes: 2 Adults & 2 Children)
Annual pass benefits
Unlimited museum entry *
Unlimited heritage train rides *
Pre-sale ticket offers for special events such as Blue Mountains Steam FunFest and other museum events
* excludes specially priced events.
An annual pass is valid for 12 months from date of purchase.
Group visits
Mid Week Visits and Special Openings outside our usual open days can be arranged.
Advance notice of at least 4-6 weeks is required to allow Museum volunteer resources to be available.
Prices available upon application. Surcharges may apply.
To organize a Group or Mid Week visit please contact us by email, phone or post.
Online ticket sales
Book in advance in order to secure your preferred ride time. Be sure to arrive 30 minutes before your historic train ride in the Valley Heights depot area.
Online ticket sales close 19:00 the night before the open day. Tickets may be available at the door subject to demand.
Check our full calendar of open days.
Bookings recommended (including annual pass holders)