Visitor information

Opening hours

Dates of opening:


Usually open 2nd and 4th Sunday each month (see Museum Calendar for all dates of opening).

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Hours of opening:

10:00 to 16:00 (10 am to 4 pm)

Train times:

10:30, 11:30, 12:30, 13:30, 14:30 and 15:15

      • Buy tickets online (see below), select the train/tram ride you want -- it is identified on your ticket(s) by the Train Number and Departure Time. Please ensure you arrive at least 30 minutes prior to the specified departure time of your train.

      • We recommend you allow a minimum of 1.5 hours, to gain maximum value for your visit.

Admission prices (effective January 2023)

Includes — Museum Admission and unlimited rides:

Adults: $18

Concession: $15 **

Children (aged 4-17 incl): $12

Infants (under 4): FREE

Family: $55 (includes:
2 Adults & 2 Children)

** Students over 16: Identification Cards are required to claim the concession rate otherwise a full Adult admission price applies.


(Note: The above prices are subject to change without notice).

Group visits

Mid Week Visits and Special Openings outside our usual open days can be arranged.

Advance notice of at least 4-6 weeks is required to allow Museum volunteer resources to be available.

Prices available upon application. Surcharges may apply.

To organize a Group or Mid Week visit please contact us by email, phone or post.



Online ticket sales

In order to secure your preferred ride time, pre-booking is highly recommended. Be sure to arrive 30 minutes before your historic train ride in the Valley Heights depot area.

Online ticket sales close 19:00 the night before the open day. Tickets may be available at the door subject to demand.

Check our full calendar of open days.